Welcome to MatchKro's Privacy Policy. Your effort to read it is valued, and we aim to maintain the trust you place in us. This begins with ensuring you comprehend the details about the information we gather, the reasons behind its collection, its utilization, and the choices you have concerning your data. In this document, we've aimed to elucidate our privacy practices using simple language, minimizing complex legal and technical terms. This Privacy Policy becomes effective on August 1, 2023.

1. Our Identity

If you're residing in India, the entity accountable for your information as per this Privacy Policy (referred to as the "data controller") is:

MatchKro
Location: Indore, MP, India
Postal Code: 452001

2. Scope of this Privacy Policy

This Privacy Policy pertains to our websites, applications, events, and other services offered under the MatchKro brand. For simplicity, we collectively refer to these as "services" within this Privacy Policy. To enhance clarity, we've included links to this Privacy Policy on all applicable services. Certain services might have their individual privacy policies. If such a service possesses its own privacy policy, that specific policy will apply instead of this Privacy Policy.

3. Information We Collect

We recognize that to foster meaningful connections, some level of information is necessary. This includes basic profile details and your preferences for potential connections. Additionally, we collect data about your service usage, access logs, and information from third parties. These instances are explained further below.

Information You Provide:
You can set and adjust your cookie preferences at any time by heading to your account settings in the app and adjusting your app cookie preferences there.
Account Creation:
When you create an account, essential details like your phone number, email address, gender, date of birth, and your desired connections are required for functionality.
Profile Completion:
You have the option to share information such as sexual orientation, ethnicity, religious beliefs, and political opinions when completing your profile. Sharing these details indicates your consent for their use as outlined in this Privacy Policy. Additional details, like your bio, interests, photos, videos, and audio clips, can also be added.
Paid Services:
Subscribing to paid services or making direct purchases supplies us with relevant transaction-related information.
Surveys and Promotions:
Participating in surveys, focus groups, market studies, or promotions grants us insights into your opinions and preferences.
Customer Care Interactions:
Information provided during interactions with our customer care team or through social media is collected.
Sharing Others' Information:
If you share others' information (e.g., using a friend's contact details), we process it as part of your request.

Content Interaction:
We process your conversations with other users and the content you publish to maintain, secure, and operate the services, ensuring community safety.

Information from Others:
We process your conversations with other users and the content you publish to maintain, secure, and operate the services, ensuring community safety.
Users:
Users may share information about you as they engage with our services or submit reports.
Social Media:
Information from your social media accounts (e.g., Facebook, Google, Apple) may be shared if you log into MatchKro via these accounts or upload content from them.
Affiliates:
MatchKro is part of the Match Group and shared information aids in maintaining user safety across services.
Partners:
We may receive data from partners displaying our ads (e.g., campaign success details).
Third Parties:
In line with user safety, we might receive information about potential bad actors from third parties.

Automatically Collected Information:
Using our services generates technical data, such as:
Usage Information:
Users may share information about you as they engage with our services or submit reports.
Device Information:
Information from your social media accounts (e.g., Facebook, Google, Apple) may be shared if you log into MatchKro via these accounts or upload content from them.
Cookies and Similar Technologies:
MatchKro is part of the Match Group and shared information aids in maintaining user safety across services.
Precise Geolocation Data:
We may receive data from partners displaying our ads (e.g., campaign success details).
Selfie Verification Data:
In line with user safety, we might receive information about potential bad actors from third parties.
Other Information:
In line with user safety, we might receive information about potential bad actors from third parties.

It's crucial to note that some web browsers offer a "Do Not Track" feature, but the response to this signal varies among websites. This Privacy Policy's effective date is August 1, 2023.

4. How We Use Information

We utilize your information for a variety of reasons, primarily to enhance and provide our services, ensure your safety and that of the community, and deliver personalized advertising. Here's a detailed breakdown of how we use your information, along with practical examples:

Administer Your Account and Provide Services:
Facilitate User Connections:
Advertising and Marketing:
Improve and Develop Services:
Combat Fraud and Unauthorized Activities:
Ensure Legal Compliance:
To process your information as outlined in this Privacy Policy, we rely on the following legal bases:

Provide Service:
Your information processing for purposes A and B is to fulfill our contract with you, ensuring account maintenance, profile visibility, and recommendation features
Legitimate Interests:
For purposes C, D, and E, we process data based on our legitimate interests, such as analyzing behavior to enhance services, promoting offerings, ensuring user safety, and defending ourselves legally.
Comply with Laws:
Processing for purpose F is necessary to comply with applicable laws and regulations, including data retention obligations and assisting law enforcement.
Consent:
When you provide sensitive information (e.g., sexual orientation), you consent to our processing in line with this Privacy Policy. We may also seek specific consent for activities like geolocation tracking, which can be withdrawn by adjusting settings or deleting content.

It's crucial to understand that your privacy matters to us. If you have any queries or concerns, please refer to our FAQ section or contact us at the address provided at the end of this Privacy Policy.

5. How We Share Information

Our primary focus is to foster meaningful connections, and sharing users' information is crucial to achieving this goal. We share information with other users, service providers, partners, affiliates within the Match Group, and, in some cases, legal authorities. Below is a comprehensive breakdown of how your information is shared with various parties:

With Other Users:
With Service Providers and Partners:
With Our Affiliates (Match Group Companies):
For Corporate Transactions:
With Law Enforcement or as Required by Law:
To Enforce Legal Rights:
With Your Consent or at Your Request:
Non-Personal and Hashed Information:

Note: Our use of cookies and similar technologies is covered in our Cookie Policy.
Your privacy is a priority, and we maintain strict confidentiality standards with our partners and vendors. If you have further inquiries, refer to our FAQ section or contact us using the details provided at the end of this Privacy Policy.

6. Cross-Border Data Transfers

Sharing information may involve transferring data to other countries.
When we move personal information from India to other countries, we ensure its protection. We use standard contract clauses or other appropriate methods that guarantee data privacy and security. Our aim is to align with legal standards and safeguard your information.
For any inquiries, please refer to our provided contact details.

7. Your Rights and Choices

We believe in giving you control over your information. Here are some options and tools you can use:
Access / Update tools:
These are available in the service, allowing you to access, correct, or remove the information associated with your account. If you need help, our customer care team is here to assist you.
Device permissions:
You can manage permissions for device data and notifications on your mobile platform, like location services or push notifications.
Uninstall:
Uninstalling an app stops information collection, but it won't close your account. Use the service's account closure function for that.
Account closure:
You can close your account through the service.

Know Your Privacy Rights:
Depending on your location, you might have these rights:
Access/know:
Request a copy of your stored information, available in a portable format in certain cases.
Delete/erase:
Ask us to delete your personal information.
Correct/rectify/update:
Edit most information on your profile, or contact us to correct it.
Object/restrict:
Object to or request restrictions on certain processing.

For these requests, we might need proof of identity for your protection. We may reject requests that are unlawful, invalid, or infringe on rights of others.

Note for Indian Residents:
If you're an Indian resident, you can appeal denied privacy requests by contacting us and referencing "Privacy Request Appeal."
For further concerns, you can reach out to your state's attorney general.
We don't "sell" or use your personal data for targeted advertising or profiling as defined by applicable law in your state, so no opt-out choice is needed.
You can also contact the relevant data protection authority to lodge a complaint.
For any inquiries, please refer to our provided contact details.

8. How Long We Retain Your Information

We keep your personal information only as long as needed for legitimate business purposes and as allowed by the law. If you stop using our services, closing your account will make your profile invisible to others. Inactivity for two years will lead to automatic account closure. After this, your personal data is deleted as follows:

Safety Retention Window: :
Data Retention Obligations:
Legitimate Interest:
Outstanding Issues or Disputes:

For any further inquiries, feel free to contact us using the provided details.

9. No Children Allowed

Our services are exclusively for individuals aged 18 and above. Users under 18 are not allowed on our platform. If you suspect a user is under 18, please use the reporting mechanism provided on the service.

10. Job Candidates, Contractors and Vendor Representatives

We handle the personal information of job candidates, contractors, and vendor representatives as part of our recruitment, talent management, and management of contractor and vendor services. If you fall under these categories at MatchKro, certain relevant terms from this Privacy Policy apply to the processing of your personal information. These terms include sections discussing responsible entities, personal information transfers, your rights under applicable law, how to contact us, and India-specific information.
For job applicants, the personal information processed may vary based on the job you're applying for. This typically includes information from your job application, professional qualifications, background details, and references that recruiters or third parties provide. This information aids in the recruitment process and may lead to an employment contract.
For contractors and vendor representatives, we process identification and work-related information necessary to manage our relationship with you and your employer. This is essential for performing services and for legal purposes such as potential claims. We may share this information with service providers assisting in recruitment and technical processing, as well as with Match Group affiliates if your relationship involves their employees. We retain your personal information only for the required duration for these purposes.

11. Privacy Policy Changes

As we continuously seek innovative ways to assist you in forming meaningful connections, and to ensure that our data practices are accurately reflected, this policy may be subject to change over time. Before any significant changes come into effect, we will provide you with advance notice so that you have the opportunity to review the modifications.

12. How to Contact Us

If you have any inquiries or concerns regarding this Privacy Policy, you can reach out to us through the following options:

Email: matchkro@gmail.com
Phone:+91 88711 22272
Mailing Address: Appollo Premier, Vijay Nagar Square, Vijay Nagar, Indore, Madhya Pradesh 452011